Accessibility Statement

Our commitment

Blackbell Estates wants everyone, including people with disabilities, to be able to browse our residences, check availability, and contact us.

We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, published by the World Wide Web Consortium. We treat this as an ongoing effort rather than a finished task, and we review the website when we make changes.

Accessibility features

The website menu (the ☰ button at the top of every page) includes an Accessibility section with these settings, which are remembered in your browser:

• Text size: Standard, Large, or Largest.
• High contrast: brighter text and stronger outlines.
• Stop animations: turns off motion, fades, and smooth scrolling.
• Underline links: makes every link easy to spot.
• Readable font: replaces the decorative typeface with a plain one.

The website also:

• Can be used with a keyboard alone, with a visible focus outline and a "Skip to main content" link at the start of each page.
• Keeps keyboard focus inside the menu while it is open, and closes the menu and the chat with the Escape key.
• Uses page landmarks, headings, labelled form fields, and text alternatives for property photos, for people using screen readers.
• Respects your device's reduced motion setting.
• Adapts to phones, tablets, and large screens, and supports browser zoom.

How we test

We check pages with automated WCAG 2.2 Level AA testing tools and test keyboard navigation by hand. Automated tools cannot find every barrier, so we also welcome reports from the people who use our website.

Known limitations

• The AI chat assistant produces automated text, which may not always be clear or accurate. Our team can answer any question directly instead.
• Third-party booking platforms such as Airbnb and Vrbo, and other external websites we link to, are operated independently and have their own accessibility practices.
• Some property information and photos on this website are still examples while we finish adding our residences.

Feedback and assistance

If you have difficulty using any part of this website, or need information in a different format, please tell us. We will work with you to provide the information, make a reservation inquiry, or complete what you came to do by another means, such as email or telephone.

Please include the web address of the page and a short description of the problem. We aim to respond within [Insert response time, e.g. 5 business days].